1. What is Arada Market?

Arada Market is a global e-commerce platform offering a wide range of products, from local Ethiopian goods to international brands, delivered to your doorstep.

2. How can I place an order?

To place an order, browse our product categories, select the items you want, add them to your cart, and proceed to checkout. You can pay securely online using various payment options.

3. What are your delivery options?

We offer standard and express delivery options. Shipping times may vary based on your location, and we’ll provide tracking information once your order is dispatched.

4. What payment methods do you accept?

We accept credit/debit cards, mobile money, bank transfers, and other secure online payment methods.

5. Can I return or exchange a product?

Yes, you can return or exchange products within 7 days of delivery, provided they are unused and in their original packaging. Please review our Return Policy for more details.

6. How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. You can use this to track your shipment through our website.

7. Is shopping on Arada Market secure?

Absolutely! We use advanced encryption and secure payment gateways to ensure your personal and payment information is safe.

8. What should I do if I have an issue with my order?

If you encounter any issues, please contact our 24/7 support team at support@aradamarket.com or call us directly at +1 857-248-2483.